Effective November 3, 2025
Thank you for choosing to be part of our community at MxD USA. (“MxD”, “Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. The purpose of this MxD Privacy Policy (“Policy”) is to inform you how we collect, use, and share the personal information we collect about you from your use of our (i) websites (“Website(s)”), (ii) mobile apps, if applicable, (iii) products and/or services (collectively, the “Services”); and (iv) when you otherwise interact with us or receive a communication from us. If there are any terms in this privacy notice that you do not agree with, please contact us, or discontinue your use of our Services immediately.
NOTE: USER REGISTRATION AND ACCESS TO INDIVIDUALS AND/OR ORGANIZATIONS LOCATED IN THE EU, UK, OR SWITZERLAND IS STRICLY PROHIBITED. IF YOU RESIDE IN AND/OR ARE LOCATED IN ANY OF THOSE REGIONS, PLEASE DISCONTINUE YOUR REGISTRATION IMMEDIATELY.
We collect and process personal information that you voluntarily provide to us when you register for Services on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website (such as by posting messages in our online forums or entering competitions, contests, or giveaways) or otherwise when you contact us. You are responsible for the accuracy and completeness of all information you provide to us directly.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. For example, the personal information we collect may include first and last names, phone numbers, email addresses, job titles, mailing addresses, usernames, passwords or other user authentication data, contact preferences, and payment information and other information that is linked or reasonably linkable to you or your household (“personal information”). For clarity, information that has been de-identified or anonymized, as those terms are defined by applicable privacy laws, does not constitute personal information; Our use of such de-identified or anonymized information is not restricted by this Policy.
We may obtain information about you from other sources, including service providers, third-party services, and public sources. We are not responsible nor liable for the accuracy of the information provided by third parties or for third party policies or practices.
Additionally, we may provide you with the option to register with us using your existing social media account details, such as your Facebook, Twitter, or other social media account. If you choose to register, we will collect the information described in the section below titled “HOW DO WE HANDLE YOUR SOCIAL LOGINS?”.
We, our service providers, and/or third-party services may also automatically collect certain information about you when you access or use the Website and/or Services (“Usage Information”). Usage Information may include IP address, device identifier, browser type, operating system, information about your use of the Website and/or Services, devices you use, the web page you visited before coming to our sites, and identifiers associated with your devices, and your devices (depending on their settings) may also transmit location information to us.
The methods that may be used on the Website and Services to collect Usage Information may include, without limitation, cookies, web beacons (also known as “tracking pixels”), embedded scripts, location-identifying technologies, device recognition technologies, in-app tracking methods, device and activity monitoring and other tracking technologies now and hereafter developed (collectively, “Tracking Technologies”). Tracking Technologies may be used to collect information about interactions with the Website or e-mails, including information about your browsing and purchasing behavior. Such Tracking Technologies may include cookies, web beacons, embedded scripts, location-identifying technologies, device-recognition technologies, and device and activity monitoring.
Some information about your use of the Website and/or Services may be collected using Tracking Technologies across time and websites, and used by us and third parties for purposes such as to associate different devices you use and deliver relevant ads and/or other content to you on the Website and certain other online websites.
We use your personal information solely to develop, offer, deliver, and improve our products and services, to fulfill legal, regulatory and/or contractual requirements, and as otherwise permitted by applicable law. We do not sell personal information.
For example, we use personal information as follows:
We may disclose your personal information to our vendors, agents, or contractors in order to provide the Website or perform the Services. Our vendors, agents, and contractors are subject to data protection and confidentiality obligations when processing personal information on our behalf and may not use your personal information for any other purpose.
We may also share your personal information:
We may disclose your personal information to comply with applicable law, such as in response to requests from law enforcement agencies, regulators, other public authorities, courts, and third-party litigants in connection with legal proceedings or investigations.
When you share personal information or otherwise interact with public areas of the Website (for example, by posting comments, contributions, or other content to the Website), such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. If you interact with other users of our Website and register for our Website through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you via our Website and/or Services, and view your profile.
This section only applies to you if you choose to register or log in to our Services using a social media account, such as your Facebook or Twitter account.
Our Website offers you the ability to register and login to our Services using your third-party social media login credentials. If and when you choose to do this, we will receive certain personal information about you from your social media provider. The personal information we receive may vary depending on the social media provider, but will often include your name, email address, friends list, profile picture, and other information you choose to make public on such social media platform.
We will use your personal information received from such social media platform to provide the Services to you, provided that our use is consistent with our commitments to you under this Policy or otherwise made by us in writing at the point of collection, and not prohibited by law. We do not control, and are not responsible for, other uses of your personal information by your third-party social media providers. We recommend that you review their privacy notices to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
We maintain an information security program that contains appropriate administrative, technical, and physical measures designed to ensure a level of security appropriate to the nature of our business and the personal information we collect and process.
We restrict administrative access to our Services, and by extension your personal information, to authorized employees within our organization. We require secure VPN usage by all employees and perform background checks on all employees prior to employing them. We maintain an up-to-date security training program and employ multi-factor authentication measure wherever possible.
The platform utilized to host our Service is “Hivebrite”, wherein they have taken their own appropriate measures to ensure a level of security appropriate to the nature of our business and the personal information we collect and process. Hivebrite’s hosting companies follow SOC 1/2/3 and ISO 27001 certifications, and Hivebrite has a Data Processing Agreement (“DPA”) in place covering their vendors and subprocessors. To find out more about what steps Hivebrite takes in maintaining their platform, you can visit this URL: https://blog.hivebrite.com/how- hivebrite-protects-your-communitys-data.
Of course, there is no such thing as perfect security on the Internet. You are responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. Please contact us at the contact information below if you have any questions about the security of your personal information.
We do not knowingly collect or solicit data from, or market to, children under 18 years of age. By using the Website and/or Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. Please contact us at the contact information below if you become aware of any data we may have collected from children under age 18.
If you are a customer of ours, you may review or change the information in your account, or terminate your account, at any time by logging in and updating your account accordingly. In the event you request to terminate your account, we will deactivate and/or delete your account and personal information from our active databases in accordance with this Policy and the applicable agreement for Services.
Tracking Technologies Generally. Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Also, tools from browsers may not be effective with regard to certain Tracking Technologies. Please be aware that if you disable or remove these technologies, some parts of the Website or Services may not work as intended. Additionally, your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
Some App-related Tracking Technologies in connection with non-browser usage (e.g., most functionality of a mobile app) can only be disabled by uninstalling the app. To uninstall an app, follow the instructions from your operating system or handset manufacturer. Apple and Google mobile device settings have settings to limit ad tracking, and other tracking, but these may not be completely effective.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online Websites you visit. Like many online services and websites, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you can visit http://www.allaboutdnt.com, but we are not responsible for the completeness or accuracy of this third-party information. For specific information on some of the choice options offered by third party analytics and advertising providers, see the next section.
Analytics and Advertising Tracking Technologies. You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on. You may exercise choices regarding the use of cookies from Adobe Analytics by going to http://www.adobe.com/privacy/opt-out.html under the section labeled “Tell our customers not to measure your use of their web sites or tailor their online ads for you.”
You may choose whether to receive some Interest-based Advertising by submitting opt- outs. Some of the advertisers and Service Providers that perform advertising-related Websites for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self- Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding interest-based Advertising, including use of Cross-device Data for serving ads, visit http://www.aboutads.info/choices/, and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program specifically for mobile apps (including use of precise location for third party ads). Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of interest-based advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain interest-based advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. We support the ad industry’s Self-regulatory Principles for Online Behavioral Advertising and expect that ad networks we directly engage to serve you interest-based advertising will do so as well, though we cannot guaranty their compliance.
We may also use Google Ad Websites. To learn more about the data Google collects and how your data is used by it and to opt out of certain Google browser interest-based advertising, please visit http://www.google.com/settings/ads
We may subcontract any processing of your personal data to our third-party subcontractors (“Service Provider/s”) in accordance with applicable data protection law. Attached hereto as Exhibit B is a list of our current Service Providers.
The provisions in the bullets immediately below only apply (i) if you are a customer of our Services, and (ii) to the personal information collected by us pursuant to our agreement with you for such Services:
Any explicit content or child sexual abuse and exploitation (CSAE) is strongly prohibited on our application.
Compliance with Child Safety laws & reporting
Our app complies with applicable child safety laws and regulations.
Our app ensures all content shared within the app is appropriate for a mixed audience, including children. User-generated content is moderated to prevent inappropriate material from being accessible.
Any CSAM (Child Safety Abuse Material) content will be automatically removed when flagged or reported through our moderation features or if we are directly contacted for this purpose.
We will systematically take action to report confirmed CSAM content to the National Center for Missing and Exploited Children.
CSAM consists of any visual depiction, including but not limited to photos, videos and computer-generated imagery, involving the use of a minor engaging in sexually explicit conduct.
You can reach out to membership@mxdusa.org if CSAM content is detected.
Our app is committed to protecting user data, especially for children under 13, in compliance with applicable regulations.
The privacy policy is displayed clearly and is accessible from the app settings and our website
All data is encrypted during transmission and stored securely.
Data safety: Detailed information is provided as per Google Play’s Data safety form.
Content ratings: IARC 3+, L, E, 3, 3, USK 0
Regular internal testing is conducted to ensure compliance with Google Play’s child safety standards, including functionality reviews and content audits.
Policies are reviewed quarterly or as required to align with updated child safety standards.
If you have questions or comments about this Policy and/or your privacy rights, please email us at privacy@mxdusa.org or send postal mail to:
UI LABS d/b/a MXD USA
Attn: Compliance Dept.
1415 N. Cherry Ave.
Chicago, IL 60642, United States
Yes, we may update this Policy from time to time, and as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Policy frequently to be informed of how we are protecting your information.
If your state of residence has privacy laws related to your personal information, and you have questions or would like to exercise such rights, please refer to your applicable state’s Privacy Statement section below:
If there is no Privacy Statement section listed for your state, that means no additional privacy rights, beyond current federal statutes or regulations, exist within your state at this time.
The state Privacy Statements below includes California, Colorado, Connecticut, Utah, and Virginia.
This PRIVACY NOTICE FOR COLORADO RESIDENTS supplements the information contained in the MxD Privacy Policy and applies solely to those who reside in the State of Colorado (“you”). UI LABS d/b/a MxD USA (“MxD,” “we,” or “us”) adopt this notice to comply with the Colorado Privacy Act.
Note that we never sell your personal information. We also do not disclose your personal information unless permitted or required by law or contract.
Information We Collect
We collect personal information in accordance with our Privacy Policy. We do not sell personal information.
Use of Personal Information
We use personal information in accordance with our Privacy Policy.
We won’t collect additional categories of personal information or use the personal information collected for materially different, unrelated, or incompatible purposes without providing you notice. Notice will be in the form of an update to this Policy.
Note that the following information is excluded from the scope of the above state laws:
information is information about a group of consumers from which individual consumer identities have been removed.
Disclosing Personal Information
We disclose personal information in accordance with our Privacy Policy.
Prior to any such disclosure to any third party, we require an executed contract that describes the specified purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose, except to perform the specific services stated within such contract.
Your Rights and Choices
If you reside in Colorado, you have specific rights regarding your personal information. This section describes your privacy rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and verify your request, we’ll disclose specific information to you as it relates to your account.
Correction Request Rights
You have the right to request correction of any inaccurate personal information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll correct (and direct our service providers to correct) your personal information, unless an exception applies. Accordingly, we may deny your correction request if:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. Accordingly, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Opt Out of Profiling and Targeted Advertising
In addition, you have the right to opt out of targeted advertising and profiling, to the extent that profiling makes decisions that produce legal or similarly significant effects concerning you. MxD does not engage in targeted advertising or profiling as such terms are defined under Colorado Privacy Act. To the extent we do profile you, it will be related to our legal obligations under applicable financial laws and regulations (i.e., know your customer requirements).
Exercising Your Rights
To receive access to your personal information or exercise your other rights: Method 1
To access your personal information, please log into your existing account profile within the applicable secure portal, which enables you to view your account balance and other associated personal details.
Method 2
For general inquiries or requests with respect to your rights, please submit a request to one of the following options:
Phone: 312-281-6900
Email Address: Privacy@mxdusa.org
Address: 1415 N. Cherry Ave., Chicago, IL 60642, Attention: Compliance Department Please note that we’ll need to verify your identity before we can discuss your request any
details about your account. Only you or an authorized agent that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you are an authorized agent making a request on behalf of an individual, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with any personal information if we cannot verify your identity or if we determine that you do not have the authority to make the request or confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. To verify a consumer request, we’ll only use personal information previously provided to us to verify the requestor’s identity and authority to make the request.
Response Timing and Format
We try to respond to a verifiable consumer request within 45 days. If we require more time (up to 90 days), we’ll inform you of the reason and extension period in writing. If you have an account with us, we’ll deliver our written response to the address on record for that account. If you do not have an account with us, we’ll deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons why we can’t comply with a request, if applicable, and instructions on how to appeal the decision. For data portability requests, we’ll select a format to provide your personal information that is secure and readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Generally, we don’t charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine the request warrants a fee, we’ll tell you why that decision was made and provide you with a cost estimate before completing your request.
Non-Discrimination
We won’t discriminate against you for exercising your rights. Unless permitted, we won’t do any of the following solely because you exercised your rights:
Sensitive Personal Information
Where we collect sensitive personal information about you, we will only do so to perform a contracted service.
This PRIVACY NOTICE FOR CONNECTICUT RESIDENTS supplements the information contained in the MxD Privacy Policy and applies solely to those who reside in the State of Connecticut (“you”). UI LABS d/b/a MXD USA (“MxD,” “we,” or “us”) adopt this notice to comply with the Connecticut Act Concerning Personal Data Privacy and Online Monitoring.
Note that we never sell your personal information. We also do not disclose your personal information unless permitted or required by law or contract.
Information We Collect
We collect personal information in accordance with our Privacy Policy.
We do not sell personal information.
Use of Personal Information
We use personal information in accordance with our Privacy Policy.
We won’t collect additional categories of personal information or use the personal information collected for materially different, unrelated, or incompatible purposes without providing you notice. Notice will be in the form of an update to this Policy.
Note that the following information is excluded from the scope of the above state laws:
Disclosing Personal Information
We disclose personal information in accordance with our Privacy Policy.
Prior to any such disclosure to any third party, we require an executed contract that describes the specified purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose, except to perform the specific services stated within such contract.
Your Rights and Choices
If you reside in Connecticut, you have specific rights regarding your personal information. This section describes your privacy rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and verify your request, we’ll disclose specific information to you as it relates to your account.
Correction Request Rights
You have the right to request correction of any inaccurate personal information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll correct (and direct our service providers to correct) your personal information, unless an exception applies. Accordingly, we may deny your correction request if:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. Accordingly, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Opt Out of Profiling and Targeted Advertising
In addition, you have the right to opt out of targeted advertising and profiling, to the extent that profiling makes decisions that produce legal or similarly significant effects concerning you.
MxD does not engage in targeted advertising and profiling as such terms are defined under the Connecticut Act Concerning Personal Data Privacy and Online Monitoring. To the extent we do profile you, it will be related to our legal obligations under applicable financial laws and regulations (i.e., know your customer requirements).
Exercising Your Rights
To receive access to your personal information or exercise your other rights: Method 1
To access your personal information, please log into your existing account profile within the applicable secure portal, which enables you to view your account balance and other associated personal details.
Method 2
For general inquiries or requests with respect to your rights, please submit a request to one of the following options:
Phone: 312-281-6900
Email Address: Privacy@mxdusa.org
Address: 1415 N. Cherry Ave., Chicago, IL 60642, Attention: Compliance Department Please note that we’ll need to verify your identity before we can discuss your request any
details about your account. Only you or an authorized agent that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you are an authorized agent making a request on behalf of an individual, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with any personal information if we cannot verify your identity or if we determine that you do not have the authority to make the request
or confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. To verify a consumer request, we’ll only use personal information previously provided to us to verify the requestor’s identity and authority to make the request.
Response Timing and Format
We try to respond to a verifiable consumer request within 45 days. If we require more time (up to 90 days), we’ll inform you of the reason and extension period in writing. If you have an account with us, we’ll deliver our written response to the address on record for that account. If you do not have an account with us, we’ll deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons why we can’t comply with a request, if applicable, and instructions on how to appeal the decision. For data portability requests, we’ll select a format to provide your personal information that is secure and readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Generally, we don’t charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine the request warrants a fee, we’ll tell you why that decision was made and provide you with a cost estimate before completing your request.
Non-Discrimination
We won’t discriminate against you for exercising your rights. Unless permitted, we won’t do any of the following solely because you exercised your rights:
Sensitive Personal Information
Where we collect sensitive personal information about you, we will only do so to perform a contracted service.
This PRIVACY NOTICE FOR UTAH RESIDENTS supplements the information contained in the MxD Privacy Policy and applies solely to those who reside in the State of Utah (“you”). UI LABS d/b/a MXD USA (“MxD,” “we,” or “us”) adopt this notice to comply with the Utah Consumer Privacy Act.
Note that we never sell your personal information. We also do not disclose your personal information unless permitted or required by law or contract.
Information We Collect
We collect personal information in accordance with our Privacy Policy.
We do not sell personal information.
Use of Personal Information
We use personal information in accordance with our Privacy Policy.
We won’t collect additional categories of personal information or use the personal information collected for materially different, unrelated, or incompatible purposes without providing you notice. Notice will be in the form of an update to this Policy.
Note that the following information is excluded from the scope of the above state laws:
Disclosing Personal Information
We disclose personal information in accordance with our Privacy Policy.
Prior to any such disclosure to any third party, we require an executed contract that describes the specified purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose, except to perform the specific services stated within such contract.
Your Rights and Choices
If you reside in Utah, you have specific rights regarding your personal information. This section describes your privacy rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and verify your request, we’ll disclose specific information to you as it relates to your account.
Correction Request Rights
You have the right to request correction of any inaccurate personal information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll correct (and direct our service providers to correct) your personal information, unless an exception applies. Accordingly, we may deny your correction request if:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll delete (and direct our service providers to delete) your
personal information from our records, unless an exception applies. Accordingly, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Opt Out of Profiling and Targeted Advertising
In addition, you have the right to opt out of targeted advertising and profiling, to the extent that profiling makes decisions that produce legal or similarly significant effects concerning you. MxD does not engage in targeted advertising or profiling as such terms are defined under Utah Consumer Privacy Act. To the extent we do profile you, it will be related to our legal obligations under applicable financial laws and regulations (i.e., know your customer requirements).
Exercising Your Rights
To receive access to your personal information or exercise your other rights:
Method 1
To access your personal information, please log into your existing account profile within the applicable secure portal, which enables you to view your account balance and other associated personal details.
Method 2
For general inquiries or requests with respect to your rights, please submit a request to one of the following options:
Phone: 312-281-6900
Email Address: Privacy@mxdusa.org
Address: 1415 N. Cherry Ave., Chicago, IL 60642, Attention: Compliance Department Please note that we’ll need to verify your identity before we can discuss your request any
details about your account. Only you or an authorized agent that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you are an authorized agent making a request on behalf of an individual, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with any personal information if we cannot verify your identity or if we determine that you do not have the authority to make the request or confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. To verify a consumer request, we’ll only use personal information previously provided to us to verify the requestor’s identity and authority to make the request.
Response Timing and Format
We try to respond to a verifiable consumer request within 45 days. If we require more time (up to 90 days), we’ll inform you of the reason and extension period in writing. If you have an account with us, we’ll deliver our written response to the address on record for that account. If you do not have an account with us, we’ll deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons why we can’t comply with a request, if applicable, and instructions on how to appeal the decision. For data portability requests, we’ll select a format to provide your personal information that is secure and readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Generally, we don’t charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine the request warrants
a fee, we’ll tell you why that decision was made and provide you with a cost estimate before completing your request.
Non-Discrimination
We won’t discriminate against you for exercising your rights. Unless permitted, we won’t do any of the following solely because you exercised your rights:
Sensitive Personal Information
Where we collect sensitive personal information about you, we will only do so to perform a contracted service.
This PRIVACY NOTICE FOR VIRGINIA RESIDENTS supplements the information contained in the MxD Privacy Policy and applies solely to those who reside in the State of Virginia (“you”). UI LABS d/b/a MXD USA (“MxD,” “we,” or “us”) adopt this notice to comply with the Virginia Consumer Data Protection Act.
Note that we never sell your personal information. We also do not disclose your personal information unless permitted or required by law or contract.
Information We Collect
We collect personal information in accordance with our Privacy Policy.
We do not sell personal information.
Use of Personal Information
We use personal information in accordance with our Privacy Policy.
We won’t collect additional categories of personal information or use the personal information collected for materially different, unrelated, or incompatible purposes without providing you notice. Notice will be in the form of an update to this Policy.
Note that the following information is excluded from the scope of the above state laws:
Disclosing Personal Information
We disclose personal information in accordance with our Privacy Policy.
Prior to any such disclosure to any third party, we require an executed contract that describes the specified purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose, except to perform the specific services stated within such contract.
Your Rights and Choices
If you reside in Virginia, you have specific rights regarding your personal information. This section describes your privacy rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and verify your request, we’ll disclose specific information to you as it relates to your account.
Correction Request Rights
You have the right to request correction of any inaccurate personal information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll correct (and direct our service providers to correct) your personal information, unless an exception applies. Accordingly, we may deny your correction request if:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we’ll delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. Accordingly, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Opt Out of Profiling and Targeted Advertising
In addition, you have the right to opt out of targeted advertising and profiling, to the extent that profiling makes decisions that produce legal or similarly significant effects concerning you. MxD does not engage in target advertising or profiling as such terms are defined under Virginia Consumer Data Protection Act. To the extent we do profile you, it will be related to our legal
obligations under applicable financial laws and regulations (i.e., know your customer requirements).
Exercising Your Rights
To receive access to your personal information or exercise your other rights: Method 1
To access your personal information, please log into your existing account profile within the applicable secure portal, which enables you to view your account balance and other associated personal details.
Method 2
For general inquiries or requests with respect to your rights, please submit a request to one of the following options:
Phone: 312-281-6900
Email Address: Privacy@mxdusa.org
Address: 1415 N. Cherry Ave., Chicago, IL 60642, Attention: Compliance Department
Please note that we’ll need to verify your identity before we can discuss your request or any details about your account. Only you or an authorized agent that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you are an authorized agent making a request on behalf of an individual, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with any personal information if we cannot verify your identity or if we determine that you do not have the authority to make the request or confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. To verify a consumer request, we’ll only use
personal information previously provided to us to verify the requestor’s identity and authority to make the request.
Response Timing and Format
We try to respond to a verifiable consumer request within 45 days. If we require more time (up to 90 days), we’ll inform you of the reason and extension period in writing. If you have an account with us, we’ll deliver our written response to the address on record for that account. If you do not have an account with us, we’ll deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons why we can’t comply with a request, if applicable, and instructions on how to appeal the decision. For data portability requests, we’ll select a format to provide your personal information that is secure and readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Generally, we don’t charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine the request warrants a fee, we’ll tell you why that decision was made and provide you with a cost estimate before completing your request.
Non-Discrimination
We won’t discriminate against you for exercising your rights. Unless permitted, we won’t do any of the following solely because you exercised your rights:
Sensitive Personal Information
Where we collect sensitive personal information about you, we will only do so to perform a contracted service.
Exhibit A
MxD USA COOKIE POLICY
What are Cookies?
A cookie is a message that, subject to your settings, is sent to its terminal when you navigate on a website. The aim is to collect data regarding your internet navigation to send tailor-made services to its terminal (computer, mobile phone or tablet).
How does the Website use Cookies?
MxD and third parties use a tracking technology on its member portal, such as cookies, whenever the navigate throughout the Website. Cookies may be created and stored by the Website you are visiting (first-party cookie) or by third parties, such as those who serve content or analytics services on the Site (third-party cookies).
Categories of Cookies:
Strictly Necessary
These cookies are essential for the Website to perform its basic functions. The Website cannot function properly without these cookies. The user cannot refuse strictly necessary cookies.
Analytical cookies help the MxD to understand how visitors gain access to or interact with the Website. These cookies collect information on how users interact with the Website and create statistics about the use of the Website. MxD uses these cookies to determine the kind of content and services the users value most, which in turn helps MxD to improve the quality of service proposed by the Website and usage as well as functionalities.
Controlling Cookies
For cookies for which it is required to collect consent, you are informed of the purpose of these cookies and are given the ability to consent or refuse through a banner at the bottom of the Website homepage. After customizing their cookies settings, you are able to reselect your preferences at any time. From the Public Pages, this is possible by clicking ‘Reselect cookie consent’ in the footer. From the Front Office, you can do this in Settings > Privacy > Cookies > Reselect settings. In both of these cases, the your nonrequired cookies are destroyed, and the page refreshes, allowing you to select which cookies you accept.
To opt out of being tracked by Google Analytics across all websites, please visit
https://tools.google.com/dlpage/gaoptout. On this website you’ll find information about a browser plugin that can be installed to prevent your data from being used by Google Analytics.
For cookies that do not require consent, you may at all times configure your navigator in order to prevent the creation of cookie files. However, certain functionalities of the services proposed by the Website may not function properly without cookies. In addition, even if most navigators are configured by default and accept the creation of cookie files, you have the possibility to choose to accept the creation of all cookies other than the functional cookies or to systematically decline them or to choose the cookies it accepts depending on the issuer by configuring the following settings:
EXHIBIT B
LIST OF AUTHORIZED SERVICE PROVIDERS
Service Provider
Service
Privacy Policy
KIT UNITED
44 rue la fayette
75009 Paris France
HIVEBRITE solution. Framework hosting the Website MxD Provides
Stripe
510 Townsend St
San Francisco, CA
Payment Service integrated into the Hivebrite solution for use if elected.
Paypal
21 rue Banque
75002 Paris
France
Payment Service integrated into the Hivebrite solution for use if elected.
Google Cloud Platform
Gordon House
4 Barrow St.
Dublin, Ireland
Hosting of all data and content produced/provided by the user, as well as images, profile pictures, and backups
Amazon AWS
38 avenue John F. Kennedy
-1855
Luxembourg
Hosting of all data and content produced/provided by the user, as well as images, profile pictures, and backups
Sentry
132 Hawthorne St
San Francisco, CA 94105
Production and storage
of error logs enabling Hivebrite’s developers to correct the code
Sendgrid
375 Beale St,
Suite 300
San Francisco, CA
Hivebrite, Inc.
16 Nassau St,
New York, NY
10038
Customer support for
the Hivebrite solution hosting the Website
Workforce Readiness Guides